🔸 ITIL4 Foundation
🔸 ITIL® 4 Specialist: High Velocity IT Course
🔸 ITIL 4 Specialist: Monitor, Support and Fulfil
🔸 ITIL 4 Specialist: Business Relationship Management
🔸 ITIL 4 Specialist: IT Asset Management
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ITIL4 Foundation
🔸 ITIL 4 Specialist: Monitor, Support and Fulfil
Important: To obtain the Practice Manager title, it is also necessary to complete the ITIL Specialist: Create, Deliver and Support training and achieve a passing score from that module.
|
Duration |
90 minutes |
|
Number of questions |
60 |
|
Passing score |
39/60 (65%) |
|
Prerequisites |
It is required to complete the ITIL Foundation v4 training and pass the relevant exam. |
|
Question format |
Multiple-choice |
|
Delivery |
The participant receives an exam voucher, which can be used within the time period specified (max. 1 year). The exam voucher can be redeemed directly at PeopleCert. The exam is taken online proctored via web camera by the PeopleCert invigilator. |
|
Additional info |
Books or any other materials cannot be used during the exam. |
|
Languages offered |
When taking the exam in English, a candidate whose native language is not English is given an additional 15 minutes of time (105 minutes in total) and can use the English-Polish dictionary. |
|
Re-take option |
YES |
🔸 ITIL 4 Specialist: Business Relationship Management
|
Duration |
90 minutes |
|
Number of questions |
60 |
|
Passing score |
39/60 (65%) |
|
Prerequisites |
The ITIL 4 Foundation certification (individuals who hold certifications from previous versions of ITIL need to take the current ITIL Foundation exam before participating in the training). While there are no specific prerequisites for the training, it has been developed for individuals who have experience in the IT service management sector (2-4 years). |
|
Question format |
Multiple-choice |
|
Delivery |
The participant receives an exam voucher, which can be used within the time period specified (max. 1 year). The exam voucher can be redeemed directly at PeopleCert. The exam is taken online proctored via web camera by the PeopleCert invigilator. |
|
Additional info |
Books or any other materials cannot be used during the exam. |
|
Languages offered |
When taking the exam in English, a candidate whose native language is not English is given an additional 15 minutes of time (105 minutes in total) and can use the English-Polish dictionary. |
|
Re-take option |
Yes |
🔸 ITIL 4 Specialist: IT Asset Management
|
Duration |
90 minutes |
|
Number of questions |
60 |
|
Passing score |
39/60 (65%) |
|
Prerequisites |
The ITIL 4 Foundation certification (individuals who hold certifications from previous versions of ITIL need to take the current ITIL Foundation exam before participating in the training). While there are no specific prerequisites for the training, it has been developed for individuals who have experience in the IT service management sector (2-4 years). |
|
Question format |
Multiple-choice |
|
Delivery |
The participant receives an exam voucher, which can be used within the time period specified (max. 1 year). The exam voucher can be redeemed directly at PeopleCert. The exam is taken online proctored via web camera by the PeopleCert invigilator. |
|
Additional info |
Books or any other materials cannot be used during the exam. |
|
Languages offered |
When taking the exam in English, a candidate whose native language is not English is given an additional 15 minutes of time (105 minutes in total) and can use the English-Polish dictionary. |
|
Re-take option |
Yes |